Quality Policy

Promtek Limited has a serious approach to quality.
Our Quality Management System is audited annually by NQA to the internationally-recognised and traceable ISO9001:2008 standard. Our certification is available for reference.

Promtek aim to lead our industry sector in quality management and continuous improvement by adopting the eight principles detailed below:

  • Customer Focus
  • Leadership
  • People Involvement
  • Process Approach
  • System Operations Approach
  • Continuous Improvement
  • Factual Decision Making
  • Supplier Relationships

Customer Focus

Nurturing and developing partnerships with our all customers

Leadership

A proactive Management Team leading by example, setting the standards we require from all our employees. Promoting involvement and communication.

People Involvement

Sharing knowledge and experience to improve competencies, ensuring our people know they are integral to the success of our business.

Process Approach

Evaluating and improving our activities to ensure they enable us to succeed in our objectives for quality, performance and costs

System Operations Approach

Using our Management System to ensure our operational activities are consistently measured and controlled. Improving Promtek’s efficiency and overall effectiveness.

Continuous Improvement

Improving products, services and processes. Continually striving for excellence.

Factual Decision Making

Analysis of data and information to make decisions not opinions and hearsay.

Supplier Relationships

Clear and open communications to establish mutual improvements and achievements.